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Question 1

If this customer is heavily intoxicated and unable to manage on his/her own,
If this customer is heavily intoxicated and unable to manage on his/her own, the staff has to make sure that he/she is safely taken home (such as by ordering a taxi for the customer). He/she is permitted to wait for transportation home in the restaurant vestibule under supervision. Sometimes taking care of customer safety in removal situations will require calling the police. A penalty for abandonment has been enacted in the Criminal Code (Chapter 21:14).
the customer must be transferred completely outside the restaurant
the staff has to make sure that he/she is safely taken home
it is not the responsibility of the staff to take care of the customer's departure